Aftersales & Support
Your ROTARY watch is crafted to stand the test of time with exceptional precision. To maintain its reliability, regular maintenance is essential.
Aftersales & Support
Your ROTARY watch is crafted to stand the test of time with exceptional precision. To maintain its reliability, regular maintenance is essential.
After Sales Service
Luxco Importers is the official exclusive agent for Rotary in South Africa and surrounding countries. With our head office and service centre situated in the Sandton suburb of Johannesburg, we are perfectly located to serve you. Should you require any service or repair on your Rotary watch, you are welcome to bring it to our service centre or take it to your nearest Rotary retail store.
TWO YEAR INTERNATIONAL GUARANTEE
All Rotary Watches are manufactured to exacting standards and as such, come with a base 2 year guarantee. This covers all defects in components and workmanship from the date of purchase.
Extended Warranty
When you register your watch (within 3 months of purchase) we will extend your 2 year guarantee by a further 12 months. All terms and conditions as stated above will apply. Please be advised that any repair claims under guarantee require proof of purchase, in the form of a till receipt or online order confirmation.
GUARANTEE EXCLUSIONS
- Battery
- Crystals
- Crystal Glass, Sapphire or Mineral
- Bracelet or Leather Strap
- Damage resulting from an accident, normal wear, negligence, misuse or abuse.
- Intervention of any person not authorised to repair Rotary watches.
- Loss and theft
- Transport and insurance costs
Service Centre
Rotary was originally established in 1895 in Switzerland in the cradle of watchmaking. It was here that Rotary would develop the key values which have endured today.
Now based in London, meticulous design, superb build quality, and exceptional value for money is still key.
To ensure you have the knowledge to care for your timepiece, so it lasts for as long as possible, please download this manual.
Service Centre
Luxco Importers
Ground Floor Block G Pinmill Farm
164 Katherine Street
Sandown 2196
Email: service@luxco.co.za
Tel: (011) 448-2210